Shipping policy

  • Shipping & Delivery:

    1. We offer free shipping across India on all orders, We ship all over India where a courier service is available.
    2. If orders are placed before 2 pm, Items will be shipped within 24 hours. Delivery may take 3-4 days for metros & 5-6 days for non metros.

  • Exchanges & Refunds

    1. Packet that has live or dead insect or if the product has gone bad at the time of delivery.
    2. Packets are torn or not sealed at the time of delivery.
    3. Products have expired by the time of delivery.
    4. Proof of bill & original packaging must be provided at the time of exchange. If the products once used, It will be ineligible for exchange or return.
    5. We have a 7 day return policy, which means you have 7 days after receiving your item to request a return.
    6. To start a return, you can get in touch with us through mail bombaynaturals@gmail.com
    7. Plz inspect your order immediately upon receipt, If you find any aberration, Let us know so that we can evaluate & rectify the errors.
    8. We will notify once we have received & inspected your return & let you know if the refund has been approved or not.

  • Cancellations

    1. A cancellation request will be accepted only if the product has not been shipped.
    2. Once a cancellation request is accepted, The entire amount will be refunded.
    3. Bombay Naturals reserves the right to refuse or cancel any order placed due to various reasons including but not limited to, non availability of stock, pricing errors, informational errors or other problems identified with the personal/financial details provided by the customer.